無障礙全國鐵路服務
Amtrak 大幅提升全網絡無障礙設施
Amtrak 作為美國國家鐵路服務營運商，宣布在提升全網絡無障礙設施方面取得重大進展。此公布適逢《美國殘疾人法案》（Americans with Disabilities Act）頒布 36 週年紀念。
Amtrak 的各項計劃，涵蓋車站改善工程、車隊現代化，以及全新客戶支援服務，旨在讓鐵路旅程對所有乘客而言更為包容。公司近日與 Be My Eyes 合作，此平台可將視障及低視力旅客，與經專門培訓、可提供實時導航協助及車站導覽支援的職員連接一起。全新推出的 NextGen Acela 車隊，帶來全新數碼顯示屏、寬敞洗手間及座位側面板等升級功能，而即將於今年稍後在 Amtrak Cascades 路線首航的 Airo 列車組，則將配備車載升降台、無障礙洗手間、寬敞的出入口空間，以及更完善的設施使用便利性。
於基礎設施層面，Amtrak 轄下 382 個車站中，現時已有 163 個車站完全符合《美國殘疾人法案》標準，306 個車站設計已完成，86 個項目正積極進行中，另有 132 個項目排期於 2030 年前展開建設。
英文原文
Amtrak, the United States' national rail service, has announced significant progress in enhancing accessibility across its network. This announcement coincides with the 36th anniversary of the Americans with Disabilities Act.
Amtrak's initiatives span station improvements, fleet modernization, and new customer support services designed to make rail travel more inclusive for all passengers. The company recently partnered with Be My Eyes, a platform that connects blind and low-vision travelers with specially trained staff who provide real-time wayfinding assistance and station navigation support. The introduction of the NextGen Acela fleet brings enhanced features such as new digital displays, spacious bathrooms, and at-seat access panels, while the upcoming Airo trainsets, debuting on the Amtrak Cascades route later this year, will include onboard lifts, accessible restrooms, spacious entry areas, and improved access to amenities.
In terms of infrastructure, 163 of the 382 stations under Amtrak's purview are now fully ADA compliant, with 306 station designs completed, 86 projects actively underway, and 132 projects scheduled for construction through 2030.
- 來源
- Trend Hunter
- 發布
- 2026-08-04
- 品類
- Socialbusiness
- 出處
- media.amtrak