全面無障礙機場資源
鳳凰城天港國際機場(Phoenix Sky Harbor International Airport)為響應身心障礙自豪月，重點介紹其全面的無障礙資源。該機場提供一系列服務及計劃，支援有身體、感官、認知及隱性障礙的旅客。
鳳凰城天港國際機場提供輪椅協助服務，旅客可透過航空公司提前預約，或於抵達候機樓時即場申請；機場亦提供 Compassion Cacti 掛繩，讓工作人員能夠不動聲色地識別出可能需要額外時間或協助的乘客。免費的 Navigator Support Guides 導覽員，可協助旅客應對機場流程，而位於 4 號航廈的專屬 Compassion Corner，則設有感官休息室、跨宗教祈禱室及無障礙服務辦公室。就失智症旅客而言，機場已取得失智症友善認證，並與航空公司及美國運輸安全管理局（TSA）合作，舉辦免費工作坊，為照顧者及失智症患者提供實用建議。視障人士方面，機場則透過 Aira 及 ReBokeh 等免費應用程式提供支援——前者提供實時視覺翻譯服務，後者則運用訂製濾鏡及人工智能，提供個人化視覺輔助。
圖片來源：鳳凰城天港國際機場
英文原文
Phoenix Sky Harbor International Airport provides wheelchair assistance, which can be requested in advance through airlines or upon arrival at the terminal, along with Compassion Cacti lanyards that discreetly signal to staff that a passenger may need extra time or support. Free Navigator Support Guides are available to help passengers navigate the airport experience, and a dedicated Compassion Corner in Terminal 4 includes a sensory room for quiet breaks, an all-faiths chapel, and an accessibility office. For travelers with dementia, the airport is certified as dementia-friendly and hosts free workshops in collaboration with airlines and the TSA to provide practical tips for caregivers and individuals living with the condition. Vision accessibility is supported through free apps like Aira, offering real-time visual interpreting, and ReBokeh, which uses customized filters and AI to provide personalized visual assistance.
Image Credit: Phoenix Sky Harbor International Airport
- 來源
- Trend Hunter
- 發布
- 2026-07-15
- 品類
- Socialbusiness
- 出處
- skyharbor