整合式支援服務
費城市航空局推出AccessPHL
費城市航空部門（City of Philadelphia Department of Aviation），推出 AccessPHL——一個全面的線上資源平台，設計旨在整合費城國際機場提供的各種支援服務及計劃資訊。此項計劃的目標，是讓有不同需求的旅客，其旅程體驗更易於掌握，減少壓力。
AccessPHL 數碼樞紐，作為一個集中式指南，詳細說明由輪椅需求、行動輔助裝置處理，到寧靜房間、透過 Hidden Disabilities Sunflower Program 提供感官友善支援，以及透過 Aira 應用程式，為視障及聽障旅客提供的免費視覺翻譯服務，一應俱全。此項計劃的獨特之處，在於其全方位的方式，並不僅僅列出標準的無障礙設施，亦處理不那麼顯眼的需求，例如照顧者支援、私人哺乳套房、陪同人士照護洗手間、透過 Globo 及「I Speak」徽章提供的語言翻譯服務，甚至為長者調整的 TSA 安檢流程。
圖片來源：City of Philadelphia Department of Aviation
英文原文
The City of Philadelphia Department of Aviation has introduced AccessPHL — a comprehensive online resource designed to consolidate information about the wide array of supportive services and programs available at Philadelphia International Airport. The goal of this venture is to make the travel experience more navigable and less stressful for individuals with diverse needs.
The AccessPHL digital hub functions as a centralized guide that details everything from wheelchair requests and mobility device handling to quiet rooms, sensory-friendly support through the Hidden Disabilities Sunflower Program, and complimentary access to visual interpreting services via the Aira app for both blind and Deaf travelers. What sets this initiative apart is its holistic approach, as it does not merely list standard accommodations but also addresses less obvious requirements such as caregiver support, private lactation suites, companion care restrooms, language interpretation through Globo and 'I Speak' pins, and even modified TSA screening procedures for older adults.
Image Credit: City of Philadelphia Department of Aviation
- 來源
- Trend Hunter
- 發布
- 2026-07-26
- 品類
- Socialbusiness
- 出處
- phl.org